One flat monthly price. Every call answered.

Your front desk costs you money two ways: what you pay the people who answer the phone, and what you lose every time no one can. A part-time front-desk hire runs $2,500–$3,500 a month, fully loaded — and still goes home at five, takes lunch, and can only hold one line at a time. Answering services charge by the minute, so a busy week quietly becomes an expensive one. DentalReception AI replaces the gap with a single, predictable number.

You pay one flat monthly subscription per location. It answers every call, books appointments live into your schedule, and works nights, weekends, and the Monday rush — without a per-minute meter ticking in the background.

What you pay

$449 per location, per month — flat. (Provisional launch pricing; volume and DSO rates are custom — talk to us for multi-location plans.)

That single price includes:

• Unlimited inbound call answering, 24/7/365
• Live appointment booking, rescheduling, and cancellations written to your PMS
• Insurance detail capture and common coverage questions
• Emergency triage and routing on your protocol
• New-patient intake and appointment confirmations
• English and Spanish call handling
• A written summary and transcript for every call
• A signed BAA and HIPAA-compliant handling — see security

There is no per-minute charge, no setup hardware, and no separate fee for after-hours coverage. After hours is the whole point.

Why we price flat instead of per minute

Per-minute and per-call pricing punishes you for being busy. The weeks you most need the phones covered — a Monday after a holiday, a school-break rush, an after-hours emergency wave — are exactly the weeks a metered bill spikes. You end up rationing the thing you're paying for, or bracing for an invoice you can't forecast.

A flat per-location subscription removes that tension entirely. A quiet month and a record month cost the same. You can hand the number to your accountant, build it into a location's P&L, and know it won't move unless you open another office. For a category that often hides real cost behind usage tiers and seat counts, a single published number per location is the simplest promise we can make: every call, answered, for a price you already know.

This also changes how you think about coverage. When answering after hours doesn't cost extra, there's no reason to send a 7 p.m. caller to voicemail. The AI picks up the same way at 2 a.m. as it does at 2 p.m., and your bill doesn't notice the difference.

How it compares

The honest comparison isn't feature-by-feature — it's what each option actually costs to answer the same calls.

A single answering-service plan that covers real call volume often lands near — or above — the cost of the AI, and at the end of the month you have a stack of messages instead of a full schedule.

The difference that doesn't show up in a price column is write-back. A front-desk hire books into your schedule, but goes home; an answering service stays up all night, but only takes a message your team has to re-key the next morning. DentalReception AI is the only line in the table that both answers around the clock and writes the confirmed appointment straight into Dentrix, Open Dental, Eaglesoft, Curve Dental, or CareStack while the patient is still on the phone. You're not paying for coverage or for booking — you're paying for both in one number.

The math that matters: missed calls

Roughly one in three calls to a dental practice goes unanswered. Each missed new-patient call is worth $600–$1,200 in first-year treatment, and most of those callers simply dial the next practice on the list. If the AI recovers even a handful of otherwise-missed new patients a month, it has paid for itself several times over before you count a single hour of front-desk time it freed up.

Run the arithmetic at the low end. Recover two new patients a month at $600 each, and that's $1,200 in first-year value against a $449 subscription — more than double, on two patients alone. At a busier practice recovering five or six missed new-patient calls a month, the subscription is a rounding error against the treatment it brings back. And that's before crediting the cancellations the AI re-fills, the front-desk interruptions it absorbs, or the after-hours bookings that would otherwise have gone to a competitor.

Want the number for your practice specifically? Use the ROI calculator to estimate what your current missed calls are costing.

Pricing as you add locations

Because the price is per location and flat, multi-location math stays simple: a second office costs the same as the first, a third the same as the second. There's no per-seat tier to negotiate and no usage band to creep into as a busy location grows. You can model the cost of opening or acquiring a location before you sign the lease, because the receptionist line is a known, fixed number rather than a variable you discover at the end of the month.

Groups and DSOs get custom volume pricing with centralized billing, so a single invoice can cover every site while each location keeps its own flat rate as the unit of measure. The structure is deliberately boring: predictable per location, predictable as you scale. (Provisional launch pricing and unit; final price and per-location structure confirmed before publish.) See how the rollout works across sites on multi-location practices.

No contract surprises

Pricing is published, flat, and per location — not gated behind a sales call or buried in a per-seat-plus-usage matrix. You can see exactly what a second or third location will cost before you open it. That transparency is itself a contrast with most of the category; see how we stack up on AI receptionist vs. answering service and vs. another front-desk hire.

Frequently asked questions

Is it really one flat price, or are there usage fees?

One flat monthly price per location, with unlimited inbound calls. There's no per-minute or per-call meter, so a busy month costs the same as a quiet one. The only thing that changes the price is adding locations.

What does a multi-location or DSO plan cost?

Groups and DSOs get custom pricing with volume rates and centralized billing. The per-location flat structure still applies, so your cost scales predictably as you add offices. Contact us for a multi-location quote.

Is there a setup fee or new hardware to buy?

No setup hardware and no equipment to install. You forward the line you want covered and keep your existing phone number. Most practices are live in an afternoon.

How is this cheaper than an answering service?

Answering services bill by the minute and only take messages. At real dental call volume, those minutes add up to a bill that often rivals the flat AI price — except the AI actually books the appointment into your schedule instead of leaving a callback for your team to chase.

Does the price include insurance verification and after-hours coverage?

Yes. Insurance detail capture, after-hours answering, emergency triage, and bilingual handling are all included in the flat price. See the full list on the features page.

Will the price go up as my call volume grows?

No. The subscription is flat per location regardless of how many calls come in, so growing call volume at an existing office never changes the bill. Your cost only moves when you add another location.

Is the $449 price final?

It's provisional launch pricing while we finalize plans. The flat, per-location structure is the model we're committed to; the exact figure is confirmed before publish. Talk to us if you want current pricing for your practice.

Ready to hear it work? Listen to a demo call or get started.